Froggy TV Support
Get help with Froggy TV for Apple TV
Contact Support
For support inquiries, reach out directly:
nathan.th.mathis@gmail.comWe typically respond within 24–48 hours.
Frequently Asked Questions
How do I install Froggy TV on my Apple TV?
Search for 'Froggy TV' in the App Store on your Apple TV and tap Download. It's free to install.
Do I need a Twitch account to use Froggy TV?
No! Froggy TV works with anonymous access. You can watch streams and read chat without logging in.
Are third-party emotes supported?
Yes — Froggy TV fully supports emotes from BTTV, FFZ, and 7TV, including animated emotes.
Why is the stream buffering?
Buffering is usually caused by network conditions. Try checking your internet connection or restarting your router.
How do I refresh a stream?
In the channel navigation overlay, use the refresh button (circular arrow icon) to reload the stream.
Troubleshooting
Stream Won't Load
Check your internet connection, confirm Twitch services are available, and try restarting the app.
Chat Not Showing
Verify chat is enabled in settings. Try switching channels or holding the refresh button to force a reload.
Emotes Not Loading
Emotes are cached locally. Refresh the chat or restart the app to reload them from source.
App Crashes
Ensure your Apple TV is on the latest tvOS version. If issues persist, delete and reinstall the app.